Social networking could have been tailor designed for retailers. Sure, you may know your regular customers and say “hello” in their mind once they make their purchase. But before the advent of social networking, that has been probably the only affordable way to keep touching them.
Top quality stores could maybe afford a published newsletter every now and then.
Smaller stores with regular purchases could maybe use a loyalty card (usually with a plastic stamp for every purchase).
But not much more.
Now retailers may use various methods to keep customers loyal and informed.
Probably the easiest social networking presence to create is just a Facebook page. They’ve a built in process that goes detail by detail through the first page creation and after that it’s just a matter of keeping the page updated and encouraging your visitors to join your page.
The encouragement process is usually by way of special deals and events but only for people who have signed up to your page.
This technique alone can help you to increase customer loyalty along with increase their spending.
That said, people are certain to get bored quickly if all you do with your social networking is try to sell what to them. That’s not why they thought they logged onto Facebook – even though the amount of adverts on that site tell you that they are being treated more and more commercially.
Gossip is good – you can tell people about birthdays, your pets, even that which you did at the weekend or last night as long as it’s fit for public discussion!
The more you should use your social networking to produce a connection with your regular customers, the better.
Once you’ve accumulated a number of people on your company Facebook page, you can also utilize the advertising function on that site to focus on more potential customers. There’s a great drill down facility on the advertising panel that will help you to get this done although you’ll need to keep yourself informed that – very similar as Google’s AdWords – it’s made to line Facebook’s pocket first and foremost so it’s best to obtain some help from a professional if that you don’t want to invest significantly more than you bargained for.
For retailers, social networking also expands to cell phone communications.
It’s an easy task to ask your visitors to subscribe for text messages that contain news and special deals from your company. smm panel Provided that you keep the amount of messages reasonable and the worth they offer high, they is an excellent way to drum up trade almost instantly.
Texting have a high “open” rate – more than 9 out of every 10 messages sent are read within a couple of minutes of being sent.
Meaning that if you’ve got a clear shop or restaurant or whatever and will make a compelling offer, you can change that round very quickly. It’s not unheard of for restaurants who’ve used text offers to really have a queue at the doorway later that day. Exactly the same goes for retailers who provide a flash sale but and then people who’ve received the text.
Is Social Media a Revolutionary Force and What Does It Mean to You?
Several things happened previously week. The individuals of Egypt removed Hosni Mubarak as their ruler and I’d dinner with senior school friends that I had not seen for decades. What’s the text? Social media. The best choice of Egypt’s revolt was a Google executive; I reconnected with my senior school friends on Facebook.
I was also a person in a panel on “How exactly to Use Social Media to Build Your Business.” Often when this topic is introduced to the over 40 crowd it’s viewed rather skeptically; the concern being among time and value, as a result of not enough knowledge and experience.
If we consider Egypt as a contrast, consider who led the charge, who had been in the street first–the youth. Why? The old want stability and peace at any cost; the young see revolution and progress. Hope trumps experience–the youth have an interest for freedom; the old were safe in accepting the status quo, therefore ambivalent about change. Passion trumps ambivalence. Cellphones, Twitter, Facebook and the Internet all made these changes in the Arab world possible. Social networking is just a revolutionary force.
How have you been embracing and implementing social networking in your company and personal branding? Social networking is an invaluable tool for building your reputation, engaging new, prospective customers and gaining real-time feedback. You are able to experience exponential returns in your customer base that would not be possible through every other means free of charge for your requirements other than time. So, when you are not on LinkedIn, Facebook, Twitter or any other social networking platforms you are standing still, maintaining the status quo-at least until the younger, more forward-thinking competitor dethrones you. A recently available Harris Poll revealed that 78% of Millennials, the initial generation to be raised with online media, actively use social media. Including blogs, social support systems and photo and video sharing sites.